We are happy to announce that, in celebration of KRASCO’s 33rd anniversary, orders placed through our online store will receive an additional 3.3% discount*.
Frequently Asked Questions (FAQ)
Q: What discount will I receive when I place an order through the website?
A: You will receive a 3.3% discount on all products, except for those in the Package, Plates, Instrumental Materials, Hot Runner Mold Systems, and Peripheral Devices categories.
Q: Can I place an order without registration?
A: No, to use all features, you need to have an account in our online store and be logged in.
Q: When should I send an inquiry instead of placing an order, and what is the response time for my inquiry?
A: If the item you want does not have a displayed price, you need to send an inquiry so we can provide you with an offer. Usually, we send offers within 24 hours.
Q: Will I receive the additional 3.3% discount if I only send an inquiry through the online store and then place an order based on the offer provided?
A: Yes, if your inquiry is sent through our online store and the offer we provide is confirmed by you, you will receive the additional discount.
Q: What should I do if, after registering on the site, I still cannot see the product prices?
A: After registration, we will grant you access to the prices. If you have not received access, please contact us.
Q: Can I track the history of my orders?
A: Yes, once an order is placed, you can find your purchased products, prices, and order date in the "Order History" section.
Q: What other features can I use in your online store?
A: In our online store, you can find a lot of useful information, such as:
• Technical specifications, 3D models, videos, and catalog information;
• Stock availability in our two warehouses in Sofia and Plovdiv (you need to be logged into your account).
• Prices – after logging into your account, you will see the prices for your company. These prices do not include the additional 3.3% discount.
• News, presentations of new products, and useful technical information.
KRASCO
Did you like the article?
Please rate it with the stars below.